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Small image appearing at the bottom of Email template
I am creating an Email Template in Lightning. I am using a HTML tepmplate.
Email template is working all fine just that a small 1px X 1px is added at the end of the email template.
This image is added dynamically. Can anyone tell me why this image is added and how to get rid of it.
Thanks in advance
Email template is working all fine just that a small 1px X 1px is added at the end of the email template.
This image is added dynamically. Can anyone tell me why this image is added and how to get rid of it.
Thanks in advance
<img src=3D"http://companyname= devOrg.cs61.my.salesforce.com/servlet/servlet.ImageServer?oid=3D00D5C0000= 00LJmS&esid=3D0185C000000YxGN">
Looking into a resolution for this
Outlook detects this as an image with an invalid URL. When outlook see's an invalide image it displays a box with a red x to indicate where the image should have loaded. Which is why you are seeing the red x box in the email. So unfortunately the short answer is no, you cannot hide the red box without changing settings within outlook.
https://salesforce.stackexchange.com/questions/28822/extra-img-added-to-html-body-of-an-email-message-sent-by-messaging-sendemail
Classic
Setup | Build | Customize | Activities | Activity Settings | Enable Email Tracking (checkbox)
Lightning
Setup | Feature Settings | Sales | Activity Settings | Enable Email Tracking (checkbox)
In order to make these images invisible to the sender or receiver, go to your outlook's Trust Center settings and check the following checkboxes: