You need to sign in to do that
Don't have an account?
Mike Davis 43
mailmerge with conditional fields
I have a user that would like to have his email templates refer to a contact by their Nickname-unless that field is blank. In which case, refer to them as the Contact First Name. I've tried this format, but it's not working...
{!if(Contact.Nickname_Alias__c ="", Contact.FirstName,) Contact.Nickname_Alias__c }
{!if(Contact.Nickname_Alias__c ="", Contact.FirstName,) Contact.Nickname_Alias__c }
{!if(Contact.Nickname_Alias__c = "", Contact.FirstName, Contact.Nickname_Alias__c )}
All Answers
{!IF(NOT(ISBLANK(Contact.Nickname_Alias__c)),Contact.Nickname_Alias__c,Contact.FirstName)}
{!if(Contact.Nickname_Alias__c = "", Contact.FirstName, Contact.Nickname_Alias__c )}
Please mark the answer solved so that it can help others.