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Roger FeltonRoger Felton 

salesforce mobile and salesforce Trailhead environment not talking to each other

I'm successfully logged in to both mobile and trailhead environments. I'm showing tasks perfromed and challenges completed successfully in the main and is supposed to show in the mobile. However, when I open the mobile and refresh, those fields are not there.  This also happens if I add a new entry in mobile (i.e. new contact).  it shows saved in mobile successfully but does not update in the main enviornment. It appears they aren't linking together and passing data. Any ideas how I can fix this? *I only have a trailhead account and 1 login. So I'm not usign teh wrong platforms.
Best Answer chosen by Roger Felton
SandhyaSandhya (Salesforce Developers) 
Hi,

In order to login to trailhead playground from mobile you need to get the username and password of the trailhead playground.

Refer below link and get your username and passowrd for trailhead playground.

https://force.desk.com/customer/portal/articles/2659738-how-to-get-a-password-for-my-trailhead-playground?b_id=13478
 
When you 'Launch' the trailhead playground from trailhead you will see something like below url.

https://resourceful-raccoon-181749-dev-ed.lightning.force.com/one/one.app#/sObject/Dashboard/home

Copy  https://resourceful-raccoon-181749-dev-ed.lightning.force.com from the above url and use as custom org in your mobile by providing the trailhead playground credentails.

Please mark it as solved if my reply was helpful. It will make it available for other as the proper solution.
 
Best Regards
Sandhya
 

All Answers

SandhyaSandhya (Salesforce Developers) 
Hi,

When you are saying mobile are you logging in through mobile browser or from saleforce mobile App?

Also check if you can find the fields if you logout and login again with mobile instead of refresh.

Are you using developer edition or trailhead playground when creating new contact in mobile?

Best Regards,
Sandhya 
Roger FeltonRoger Felton
Hi Sandya,
1. I am logging into salesforce mobile app (IOS).
2. I have logged in and out several time and refreshed each time. The fields don't show up. 
3. I am using trailhead playground. Playgroud 2 in this case for mibile app custimization challenges. All challneges and exercises show successful in the playground. But when the exercise says to go to the mobile app to see the results, the fields are not in the mobile app.
4. I am logging in to mobile using my original trailhead login in an password. I assume that it only for trialhead playground?

I hope this helps.
thanks
 
SandhyaSandhya (Salesforce Developers) 
Hi,

In order to login to trailhead playground from mobile you need to get the username and password of the trailhead playground.

Refer below link and get your username and passowrd for trailhead playground.

https://force.desk.com/customer/portal/articles/2659738-how-to-get-a-password-for-my-trailhead-playground?b_id=13478
 
When you 'Launch' the trailhead playground from trailhead you will see something like below url.

https://resourceful-raccoon-181749-dev-ed.lightning.force.com/one/one.app#/sObject/Dashboard/home

Copy  https://resourceful-raccoon-181749-dev-ed.lightning.force.com from the above url and use as custom org in your mobile by providing the trailhead playground credentails.

Please mark it as solved if my reply was helpful. It will make it available for other as the proper solution.
 
Best Regards
Sandhya
 
This was selected as the best answer
Roger FeltonRoger Felton
HI,
This worked! Thanks. I was orignially logged in my Playground 1 in the mobile app. after updating password in playground 2 and changing my log in on my app to Playground 2 username and password, everything showed up.
One last thing? how do I mark as solved?