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Michael Garcia 15Michael Garcia 15 

Display modal or toast based off case event

Is it possible to have a modal or toast appear on a list view when the case status or owner change? Or have them appear on their home page when they log in?
Best Answer chosen by Michael Garcia 15
Narender Singh(Nads)Narender Singh(Nads)
Hi Michael,
Unfortunately, it is not possibe to have what you want. Because we can't add to the functionality of standard components. Also, salesforce do not allow us to the change the layout of the listview page.
However you can have this functionality every time a user logs in.
There is a feature in Salesforce called Login Flow. You can setup your flow with a VF page or a flow. And in the winter'18 release Salesforce has provided a new functionality to use Lighnting Components in your flow.
Refer these links to understand how to use a lightning Component in flows:
https://developer.salesforce.com/docs/atlas.en-us.lightning.meta/lightning/components_config_for_flow_screens_tips.htm
https://www.sundoginteractive.com/blog/how-to-use-lightning-components-in-flows-more

Regards,
Narender Singh.

All Answers

Narender Singh(Nads)Narender Singh(Nads)
Hi Michael,
Unfortunately, it is not possibe to have what you want. Because we can't add to the functionality of standard components. Also, salesforce do not allow us to the change the layout of the listview page.
However you can have this functionality every time a user logs in.
There is a feature in Salesforce called Login Flow. You can setup your flow with a VF page or a flow. And in the winter'18 release Salesforce has provided a new functionality to use Lighnting Components in your flow.
Refer these links to understand how to use a lightning Component in flows:
https://developer.salesforce.com/docs/atlas.en-us.lightning.meta/lightning/components_config_for_flow_screens_tips.htm
https://www.sundoginteractive.com/blog/how-to-use-lightning-components-in-flows-more

Regards,
Narender Singh.
This was selected as the best answer
Michael Garcia 15Michael Garcia 15
Hi Narender,

Thank you for the response. Would you know of any other options to display any kind of notification to the users on case changes?

Mike G
Narender Singh(Nads)Narender Singh(Nads)
You can choose to create a custom component but then it will totally depend on how and where you use that component. But one thing is for sure is that you can't edit the list view page.
 
Edward ZaragozaEdward Zaragoza
We use this free component. 

PopUps & Soft Validation Rules for Lightning
Easy to use notifications & validation rules that can be configured anywhere on Salesforce; no coding required! Users can add a Flow, Modal or Toast to Lightning record pages or Community pages with just a few clicks.
https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FYDyHUAX