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Leticia Monteiro Freitas
How I activate actions on Sales Force?
Hi,
I'm Trying create an action for my Cases and when I select the action type Email, returns a message like this:
The Send Email action is off or activities are not allowed. Turn on the Email Email action and allow activities, then try again.
I'm Trying create an action for my Cases and when I select the action type Email, returns a message like this:
The Send Email action is off or activities are not allowed. Turn on the Email Email action and allow activities, then try again.
Have you enable Email-to-Case?
If not then
Go to setup. Search 'Email-to-Case' in quick find box. Click on 'Email-to-Case'. Click edit button and check Enable Email-to-Case checkbox. Save and now try.
Let me know if it helps
All Answers
Have you enable Email-to-Case?
If not then
Go to setup. Search 'Email-to-Case' in quick find box. Click on 'Email-to-Case'. Click edit button and check Enable Email-to-Case checkbox. Save and now try.
Let me know if it helps
Work it ! Thanks so much.