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Amanda SalvaraniAmanda Salvarani 

robot not recognizing my challenge

Robot not working on this unit. Trail "Customize an Org to Support a New Business Unit" and unit is "Manage Users". I completed the challenge in two playgrounds (1 and 2) - but the robot is stuck at one user being incorrect (Fumiko Suzuki - who I created twice in PG 2 and again in PG 1. No luck getting the robot to recognize it. 
Any ideas on how to fix it??
 
Best Answer chosen by Amanda Salvarani
SandhyaSandhya (Salesforce Developers) 
Hi,

Only thing I can see is you have not created a role as "
Customer Support, International" try to edit the record and provide role as 
Customer Support, International and then check challenge.

Best Regards,
Sandhya

All Answers

SandhyaSandhya (Salesforce Developers) 
Hi,

Make sure that you have given correct name and details without any spaces and with correct spelling and you are connecting to the same org from "Launch" where you have completed the challenge.Post the screenshot of your user with details so that I can help you further.

Please mark it as solved if my reply was helpful, it will make it available
for others as a proper solution.

Best Regards,
​Sandhya
 
 
Amanda SalvaraniAmanda Salvarani
Hi ​Sandhya, I have rechecked it so many times. I don't see anything wrong. I am attaching the assignment, the error message, and my user detail. I used PG1 for this and selected it from the "launch".

1) assignment
error
My user
SandhyaSandhya (Salesforce Developers) 
Hi,

Only thing I can see is you have not created a role as "
Customer Support, International" try to edit the record and provide role as 
Customer Support, International and then check challenge.

Best Regards,
Sandhya
This was selected as the best answer
Amanda SalvaraniAmanda Salvarani
Hi Sandhya, 
Wow, you are good! I actually did not have the role filled. That solved it. Thanks a lot!!! Now I have a shiny new badge. Yey!!

Appreciated,

Amanda