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Jay Kanchana
Email from workflow
Hi!
We currently have email relay to send the emails triggered by workflows. The relay was setup 7-8 years ago and I was under the impression that the relay is needed so that from email address does not display "from salesforce on behalf of " and instead shows the actual sender email address.
I was testing this in sandbox and removed all the relays. The email I received in sandbox does not display "from salesforce" and actually displays the sender email address.
Has salesforce changed how the email from address is displayed? Is relaying still needed?
Thanks!
Jay
We currently have email relay to send the emails triggered by workflows. The relay was setup 7-8 years ago and I was under the impression that the relay is needed so that from email address does not display "from salesforce on behalf of " and instead shows the actual sender email address.
I was testing this in sandbox and removed all the relays. The email I received in sandbox does not display "from salesforce" and actually displays the sender email address.
Has salesforce changed how the email from address is displayed? Is relaying still needed?
Thanks!
Jay
https://www.infallibletechie.com/2018/11/email-relay-in-salesforce.html
An Organization-Wide Address and use the in email adress along with email relay in salesforce
https://help.salesforce.com/articleView?id=000171303&type=1