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Henrique Ortiz
I need a date Field for the change of Owner
Hello guys!
I'm having a hard time trying to figure this out.
I need a date field that brings me the last time a case has the owner change, that owner could be a queue or a user.
How can I do this?
I'm having a hard time trying to figure this out.
I need a date field that brings me the last time a case has the owner change, that owner could be a queue or a user.
How can I do this?
Using WorkFlowL
Create a WorkFlow on that Object which will only execute whenever owner of the record has been changed and then update a field to today date using Field Update as an Action
OR
You can use before trigger and set the todays date to that date field.
Note : - You need to create a new custom field on that Object for both the solutions.
Let me know if this helps :)
All Answers
Using WorkFlowL
Create a WorkFlow on that Object which will only execute whenever owner of the record has been changed and then update a field to today date using Field Update as an Action
OR
You can use before trigger and set the todays date to that date field.
Note : - You need to create a new custom field on that Object for both the solutions.
Let me know if this helps :)
I'm trying the first choice for some time, but without sucess.
I can't set up the workflow correctly.
Can you help me?