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Amanda Malloy 1Amanda Malloy 1 

Live Agent not in developer org??

I'm trying to complete the Enable Live Agent Trailhead module and I'm stuck. When I look under Setup for Live Agent Settings nothing comes up. Why? Do I need to enable something before it will appear??
Alap MistryAlap Mistry
Hi Amanda Malloy,
  1. Are you logged-in as System Administrator in your org?
  2. Is Your Internet Speed is continuous and high? or Try after some time (After Loading your org page).
  3. Under Launch your hands-on org, Make sure you Select your org which is you working on.
If it is helpful, then mark it as Best Answer.
Regards,
Alap Mistry
Mario Cedro 8Mario Cedro 8
Switch to Salesforce Classic. The Live Agent Settings is not available in LEX.

Mario
SAKTHIVEL MSAKTHIVEL M
Hi All,

Also, Live Agent available in Developer edition only if your developer org created after June 14, 2012.

Refer - https://help.salesforce.com/articleView?id=live_agent_lightning_experience.htm&type=5

Thanks & Regards,
Sakthivel Madesh