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Teodor Trifonov
Can't complete Trailhead Lightning Experience Reports & Dashboards - Format Reports
Hi!
I have been wrestling with creating simple summary report and there is something I must be doing wrong because it gives me an error:
"Challenge Not yet complete... here's what's wrong:
The 'Case Status' report is not grouped by Status."
This is my report:
Create a report to show cases
Roberto Alvarez, Ursa Major Solar's COO, has asked for a report of the company's customer service cases. He wants the report formatted so he can see at a glance which cases are new, working, escalated, and closed. Create a summary report of cases to show Roberto.
Report type: Cases
Report format: Summary
Report name: Case Status
Range: All Time
Include these fields: Case Owner, Subject, and Account Name
Group by: Status
Save the report in any folder
Could someone help?
Thanks!!
I have been wrestling with creating simple summary report and there is something I must be doing wrong because it gives me an error:
"Challenge Not yet complete... here's what's wrong:
The 'Case Status' report is not grouped by Status."
This is my report:
Create a report to show cases
Roberto Alvarez, Ursa Major Solar's COO, has asked for a report of the company's customer service cases. He wants the report formatted so he can see at a glance which cases are new, working, escalated, and closed. Create a summary report of cases to show Roberto.
Report type: Cases
Report format: Summary
Report name: Case Status
Range: All Time
Include these fields: Case Owner, Subject, and Account Name
Group by: Status
Save the report in any folder
Could someone help?
Thanks!!
May I suggest you please check with below link from the community forums with a similar issue and suggested work around which might help you in passing the challenge.
- https://developer.salesforce.com/forums/?id=906F0000000BPQNIA4
Please let us know if this helps.Thanks,
Nagendra