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Emma Watson 2Emma Watson 2 

Assigning user's account and task ?

Hi All,
 
I have a service request created and it should get assigned to Demo Global Service queue. The task should be get assigned to queue according to user's account.
 
For Example : If user's account is London then task should get assigned to London Support queue.
I have to do this using assignment rule and need to understand this concept better with examples/docs.
 
Please suggest for the same.
 
Thanks!
Emma Watson 2Emma Watson 2
Hi All,

Can I have an update on this..

Thanks!