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Daniel Tedesco Need help with Force.com DNS
Hi everybody!
I have a question I hope somebody can give me some help with. We have built a site on Force.com, and have registered a domain name on Godaddy, how do I setup the name servers so the visiting public only sees http://www.oursite.com, instead of http://www.oursite.force.com?
So far we've followed directions we found that say to to create a site, domain and custom URL in Salesforce. Then on Godaddy, we created a CNAME record which points to "oursite.our18characterOrgId.live.siteforce.com", which does work if you were to type in www.oursite.com.
The problem is, this does not work if somebody doesn't put the www in front of the url.
From my understanding of how this needs to work (please correct me if I'm wrong), on Godaddy I'd have to create an A record on Godaddy that ponits to salesforce, which I'm not able to do because an A record requires an IP address, not a domain.
Any feedback, will be greatly appreciated!
Thank you :-)
I have a question I hope somebody can give me some help with. We have built a site on Force.com, and have registered a domain name on Godaddy, how do I setup the name servers so the visiting public only sees http://www.oursite.com, instead of http://www.oursite.force.com?
So far we've followed directions we found that say to to create a site, domain and custom URL in Salesforce. Then on Godaddy, we created a CNAME record which points to "oursite.our18characterOrgId.live.siteforce.com", which does work if you were to type in www.oursite.com.
The problem is, this does not work if somebody doesn't put the www in front of the url.
From my understanding of how this needs to work (please correct me if I'm wrong), on Godaddy I'd have to create an A record on Godaddy that ponits to salesforce, which I'm not able to do because an A record requires an IP address, not a domain.
Any feedback, will be greatly appreciated!
Thank you :-)
Go through the below link. I hope this will answer your question
https://developer.salesforce.com/forums/ForumsMain?id=906F0000000AgKeI
Daniel
https://developer.salesforce.com/forums/ForumsMain?id=906F0000000AgKeIAK
I've read many help articles and watched many how-to-videos over the past weeks, they all reference creating a CNAME, but this does not cover the scenerio for when a user simply types ourdomain.com, without the www.
What have we done so far?
- We have created a CNAME on Godaddy that points to "oursite.our18characterOrgId.live.siteforce.com".
- When when a user types "www.ourdomain.com" or "http://www.ourdomain.com" they are properly directed to our Force.com site.
- This all works perfectly.
What is our outstanding issue?- Typing the URL without the WWW
- If somebody types "ourdomain.com" or "http://ourdomain.com" without the WWW they are NOT directed to our Force.com site.
- This does not work.
We appreciate any feedback that can be provided, thank you!