In my project, I have noted the bugs in an excel sheet and through it I am tracking it. Is there any better of tracking the bugs apart from excel sheet.
I am not sure how complex is the bug tracking process for your organization so you can certainly start by looking for AppExchange applications under the IT Management Category or just do a generic search for the word "bug" (https://appexchange.salesforce.com/results?keywords=bug). You can install the free applications and then customize them further to tailor your needs.
If you need a more robust application then I would suggest checking out JIRA (https://www.atlassian.com/software/jira/bug-tracking). I hope this helps; please do let me know what you decided to move ahead with and how it worked out for you.
If you feel that your question was answered then do flag the appropriate answer as the solution to your query.
I am not sure how complex is the bug tracking process for your organization so you can certainly start by looking for AppExchange applications under the IT Management Category or just do a generic search for the word "bug" (https://appexchange.salesforce.com/results?keywords=bug). You can install the free applications and then customize them further to tailor your needs.
If you need a more robust application then I would suggest checking out JIRA (https://www.atlassian.com/software/jira/bug-tracking). I hope this helps; please do let me know what you decided to move ahead with and how it worked out for you.
If you feel that your question was answered then do flag the appropriate answer as the solution to your query.
I am not sure how complex is the bug tracking process for your organization so you can certainly start by looking for AppExchange applications under the IT Management Category or just do a generic search for the word "bug" (https://appexchange.salesforce.com/results?keywords=bug). You can install the free applications and then customize them further to tailor your needs.
If you need a more robust application then I would suggest checking out JIRA (https://www.atlassian.com/software/jira/bug-tracking). I hope this helps; please do let me know what you decided to move ahead with and how it worked out for you.
If you feel that your question was answered then do flag the appropriate answer as the solution to your query.
Kind Regards,
Swarna.
All Answers
I am not sure how complex is the bug tracking process for your organization so you can certainly start by looking for AppExchange applications under the IT Management Category or just do a generic search for the word "bug" (https://appexchange.salesforce.com/results?keywords=bug). You can install the free applications and then customize them further to tailor your needs.
If you need a more robust application then I would suggest checking out JIRA (https://www.atlassian.com/software/jira/bug-tracking). I hope this helps; please do let me know what you decided to move ahead with and how it worked out for you.
If you feel that your question was answered then do flag the appropriate answer as the solution to your query.
Kind Regards,
Swarna.