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Lukesh Karmore
How to Fetch product releted Entitlement Process
How to Fetch product releted Entitlement Process . Let say I have one Entitlement process called 'Premium support ' . I added it to product via Entitlement template . so i need to fetch it . any one have idea , i need product id and Entitlement process Id .
Thank you
Thank you
You can use ProductEntitlementTemplate object to query both Product2Id and EntitlementTemplateId and use them in your other query to the
EntitlementTemplate object to get the SLAprocessId (Entitlement Process) and SLAProcess.Name(Entitlement Process Name) Please mark as best answer if this solves your question. Thanks.