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Cody Bustamante 9 I've reviewed all rules, but can't find the problem. Need help creating/ reading debug logs
Hi everyone.
I have found a problem where a lead is being set to the default lead owner, yet none of my rules are dsoing this. I THINK this may be happening when a lead is edited by a 3rd party app that can't find a lead assignment rule and then updates that lead to the default owner. The problem is I don't know how to say if this is true or if some sort of trigger is going off.
Could anyone help me set up/ run / read a debug log?
Or have any other suggestions on what to do next?
Thanks,
Cody
I have found a problem where a lead is being set to the default lead owner, yet none of my rules are dsoing this. I THINK this may be happening when a lead is edited by a 3rd party app that can't find a lead assignment rule and then updates that lead to the default owner. The problem is I don't know how to say if this is true or if some sort of trigger is going off.
Could anyone help me set up/ run / read a debug log?
Or have any other suggestions on what to do next?
Thanks,
Cody
You can set Debug Levels like Debug -> Fine , Validation -> None, Workflow -> Fine, Profiling -> Info etc. to emphasize on Custom Code or Workflow in your Debug Logs and i think it maybe because of Lead Trigger and setting it's owner to Default Owner using Custom Setting /Custom Label/Custom Metadata Type.
Hope it helps, if it does mark it as solved.
Thanks