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NamanBNamanB 

"Add Your Branding to Embedded Chat" Trailhead challenge

Add Your Branding to Embedded Chat" Trailhead Challenge
I am trying to complete the challenge above posted here https://trailhead.salesforce.com/content/learn/modules/web-chat/web_chat_branding but have not been successful in loading the Chat Box when I open the VF page named "Web Chat" as stated in this challenge. Can someone please suggest why the chat pop up is not working? See the screenshot below. I have made sure that the agent is Active.


User-added image
 
Best Answer chosen by NamanB
ANUTEJANUTEJ (Salesforce Developers) 
Hi,

For all the Certification and Trailhead Guidance please report it here,

https://trailhead.salesforce.com/en/help?support=home

https://trailhead.salesforce.com/help

So that our trailhead support engineers will look into it and get back to you.

Kindly let me know if it helps you and close your query by marking it as solved so that it can help others in the future.

Regards,
Salesforce Support.