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Christy Miller
How to delete an account and remove it from all environments to be able to use it in a new production environment?
My account was setup by a contractor in a test environment that is no longer accessible. I need my account to be setup in production now and it is unavailable because it is used in the previous enviroment that is no longer valid. I want to remove all occurances of my account and start from scratch.
The article(https://help.salesforce.com/s/articleView?id=000329530&type=1) is in context of inactive user but the same procedure can be used for active users too to free up username.
Navigate to the User object:
In Salesforce Classic: Setup | Manage Users | Users
In Lightning Experience: Gear icon | Setup | Administration | Users | Users
Edit your user record by clicking on the Edit link beside it or by clicking on the username to edit from there.
Modify the username by adding a letter or a number at the end. For example: username@force.com change to username2@force.com.
Click on Save.
If this information helps, please mark the answer as best. Thank you
All Answers
If my understanding is correct, cmiller@organo.com listed as your username in the test environment and you want to free this username so you can use it in production environment.
Thanks
The article(https://help.salesforce.com/s/articleView?id=000329530&type=1) is in context of inactive user but the same procedure can be used for active users too to free up username.
Navigate to the User object:
In Salesforce Classic: Setup | Manage Users | Users
In Lightning Experience: Gear icon | Setup | Administration | Users | Users
Edit your user record by clicking on the Edit link beside it or by clicking on the username to edit from there.
Modify the username by adding a letter or a number at the end. For example: username@force.com change to username2@force.com.
Click on Save.
If this information helps, please mark the answer as best. Thank you