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Natasha AliNatasha Ali 

Flow GET element not choosing any record

Hi,

I have a flow which seems to be working fine when I go to debug it, it's just the GET element that doesn't seem to be retrieving any records at all - even when I add the criteria to meet a specific test record, or remove the criteria completely to retrieve all records (returns null).

The Flow would be triggered by a process, GET Client/Candidate (Person Account) records and store them, then a DECISION element to either update the record if the email address is the same as the input variable OR create a new record if not.
 - If there is an existing record with a matching email address, then the ASSIGNMENT element updates the existing record with a change to the status.
 - Else, proceed to CREATE a new record.


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There is a record with the same email address and that meets the conditions of the GET element of the Flow (even when I remove the criteria I get the same error): 

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Natasha AliNatasha Ali
The GET element:

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Thanks :)