function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
Ishan Singh 4Ishan Singh 4 

I want to send an email to a particular person when a duplicate lead enters the org i.e, either by Web to lead or by manually entering the lead in org

Currently I am using duplicate rule but through it I am not able to send email. If you are suggesting for a process builder then please mention the criteria to trigger it.
The Matching rules are:
Last name
Phone number  

{tushar-sharma}{tushar-sharma}
If its not real time then you cn try solution from below thread
I use Report subscriptions for that. I set up a report, then subscribe to the report so I get an email each morning if there are new dupes from the day before (since I scheduled my report for early morning)
 
https://success.salesforce.com/answers?id=90630000000Zet5AAC


If this answer helps you, please mark it as accepted.

Regards,
Tushar Sharma
https://newstechnologystuff.com/
Ishan Singh 4Ishan Singh 4
Hi @Tuchar
Can you please tell me how you setup the report.

Thank you
 
ANUTEJANUTEJ (Salesforce Developers) 
Hi Ishan,

Can you please have a look at the below link this seems to be a similar scenario as yours.

>> https://developer.salesforce.com/forums/?id=906F0000000DDf7IAG

In case if this comes handy can you please choose this as best answer so that it can be used by others in the future.

Regards,
Anutej