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msglsmomsglsmo 

Mimic "Copy Billing Address" link on another record type?

Hi All,

 

We are trying to mimic the "Copy Billing Address to Shipping Address Address Information" standard link that is available on the account page.

 

We currently create a record type called a "Case" when a customer calls us for support.  We occasionally have to copy the account's shipping address information into a custom field so that we can dispatch service out.

 

What we are trying to do is create a button or link that copies the linked account's shipping information into the case's custom field.  We could use other means to populate this field, but sometimes we don't want to use the account's shipping information, so we need the flexibility to type in a different address if needed.

 

Mike