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RomyRomy 

Change Standard Tab Name only for Customer Portal (Not for whole Org)

I need to change the Case tab name to something else for Customer Portal users only, not for internal users in the Salesforce Org. So that when Customer Portal users login, they will see Ticket as Tab Name for Cases and when internal Salesforce users login to Org they will See Cases as Tab Name.

 

I tried the following Java Script to create S Control (just this script no other HTML Tag with in Script) and --> used that S Control to create a Web Tab and then --> Included this Tab as paert of Customer Portal Tabs (using customize Tab Button in Customer Portal Setup). It displays the Case Page work fine for creating and viewing cases. ONLY problem is: When I select the Ticket Tab, it does not get highlighted and appear unselected. I think I am missing something, but can't understand what?

 

Can anyone help me on this or suggest some other way arround.

 

<script type="text/javascript">
top.location.href="/500/o";
</script>