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trinity
Assignment Rule and RecordType Problem
We have two recordtypes in cases. While creating a new case, I am passing recordtype in the create call and also trying to assign it to a queue using an assignment rule through API.
My problem is if I try to do both then the assignment rule kicks in but the recordtype is ignored. If I remove the assignment rule then recordtype kicks in.
I am not sure what my problem is. Here is the code I am using for Assignment Rules:
my $uri = "urn:enterprise.soap.sforce.com" ;
my $autoassign = SOAP::Header->name('autoassign' => 'true' );
my $assign_hdr = SOAP::Header->name('AssignmentRuleHeader' => \$autoassign )->uri($uri);
my $autoassign = SOAP::Header->name('autoassign' => 'true' );
my $assign_hdr = SOAP::Header->name('AssignmentRuleHeader' => \$autoassign )->uri($uri);
my $r = $client->call($method =>
SOAP::Data->name('sObjects' => \SOAP::Data->value(@elems))
->attr( { 'xsi:type' => 'sfons:'.$type } ),
$self->get_session_header(),$assign_hdr);
SOAP::Data->name('sObjects' => \SOAP::Data->value(@elems))
->attr( { 'xsi:type' => 'sfons:'.$type } ),
$self->get_session_header(),$assign_hdr);
And here is how I am passing RecordType:
$result = $port->create('type' => 'Case',
'Subject' => ['XXXX','xsd:string'],
'Status' => ['New','xsd:string'],
'Origin' => ['Other','xsd:string'],
'RecordTypeId' => [$record_type,'sforce:ID'],
);
'Subject' => ['XXXX','xsd:string'],
'Status' => ['New','xsd:string'],
'Origin' => ['Other','xsd:string'],
'RecordTypeId' => [$record_type,'sforce:ID'],
);
What am I doing wrong here?
Thanks!