We are looking to attract a highly capable, hands-on professional to take on a Salesforce.com Business Analyst/Developer position at Standard Duplicating Machines Corp, a leading North American supplier of digital print finishing/office equipment located in Andover, MA. Will be a key member of the IT team that provides support services to at our Andover location as well as across the U.S.  Standard is an Equal Employment Opportunity employer that is pleased to offer competitive compensation, an attractive benefit package and an outstanding work enviro

Job Functions

• Configuration and customization of Salesforce.com
• Research and understand requirements and capabilities to recommend best design/implementation approaches to meet business requirements.
• Participate in all phases of software development/implementation including functional analysis, development of technical requirements, testing, deployment and support.
• Develop visualforce solutions to meet User Interface and business process workflow customization needs.
• Responsible for developing and maintaining the functional areas of data management, forecasting, accounts, leads, opportunities, dashboards and reports and any other functional areas as required
• Creating and managing workflow rules, data validations, and object customizations
• Monitor helpdesk tickets and provide solutions for end users.
• Provide Training to end users in classes and individually.
• Administer Salesforce.com environment, managing user set up, profiles, roles, and teams
• Importing and exporting large volumes of data
• Assists in the evaluation of App Exchange tools for feasibility and impact to the business
• Create and maintain system interface diagrams, functional designs, and technical specifications

Essential Qualifications

• B.S. Computer Science, Software Engineering, or equivalent work experience
• 3+ years experience administering/developing on SalesForce / Force.com platform (Enterprise edition or higher)
• Knowledge of VisualForce, Salesforce configurations, Apex classes, APEX Web services, API, and AppExchange deployment.  Or similar development background.
• Knowledge and experience with Salesforce/Force.com API and toolkits for integration
• Background in development of web-based solutions using JavaScript, HTML, XML and CSS
• A strong understanding of relational database concepts with competency around MS SQL is necessary
• Experience with SFDC AppExchange and other integrated applications.
• Previous CRM implementation experience.
• Experience with Conga Composer and Docusign a plus.
• Positive, results driven, rational, logical, team player