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Daniel SissonDaniel Sisson 

Need Salesforce Remote Admin or Support?

info@mansasys.com | 415.293.8297

 

What does Mansa Systems Remote Admin and Support look like?

 

We offer an on-demand service for your Salesforce support, maintenance, and admin work. What does that mean? You have no monthly minimum and you only pay for what you use. So not only is your quality of support higher, but you will end up paying less too!

 

Pricing

 

On-demand pricing, pay only for hours worked

 

Onshore – $175 / hour
Offshore – $50 / hour

 

Dedicated support rep and an account manager to assist you

 

You will get a dedicated support rep and an account manager. Any time you need support, just pick up your phone or email, we are right there to support you.

 

We will schedule weekly status calls with the support team and a monthly account status call with the account manager to make sure you are getting the most out of your investment in Salesforce.

 

Fast, affordable support

 

With a team in US and an offshore team in Delhi, you get service 24 hours a day during the working week. With Mansa’s onshore/offshore model you get the best customer experience with dramatic time and cost advantages.

 

Never get overbilled by our transparent time logging system

 

You can keep an eye on daily time logs to make sure things are progressing and that you truly only pay for what you use.

 

Monthly billing and flexible payment terms

 

Get the benefit of a single invoice monthly for both the onshore and offshore hours spent, plus flexible payment terms.

 

What types of support services are covered?

 
  • Salesforce remote admin support - for a small business we can completely replace your need for an on staff Salesforce Admin
  • Salesforce customization support- Best suited for clients looking for a more complex and full implementation for multiple business processes or more complex projects involving deep development
  • Force.com development- Mansa has deep force.com platform expertise. If you need something custom developed we can do it. If you can imagine it, we can develop it.
  • User/Admin training- remote or onsite training
  • Best Practices - review your business processes and provide the recommendations on how best to use Salesforce

info@mansasys.com | 415.293.8297