I have a simple trigger that creates a tracking record every time the owning group changes (we call this escalation group).  The purpose is to have time tracking similar to how salesforces give you time in status for  service and support cases.  However, the trigger fails with an exception if there are more than 20 records in the new_entries set.   I can work around this, but my solutions  are  seriously kludgy.  Is there a better approach I'm missing?

-Tyler

Here is the code:

trigger recordStatusDates on Case (after update) {

  List<Case_Status_Log__c> new_entries = new List<Case_Status_Log__c>();

  for( integer i = 0; i < Trigger.new.size(); ++i) {

    if (Trigger.old[i].status != Trigger.new[i].status) {
      new_entries.add(Util.buildCaseStatusLog('Status', Trigger.new[i].id, Trigger.old[i].status, Trigger.old[i].status_changed__c, Trigger.new[i].status_changed__c));
    }
    if (Trigger.old[i].escalation_group__c != Trigger.new[i].escalation_group__c) {
      new_entries.add(Util.buildCaseStatusLog('Escalation_group',
          Trigger.new[i].id, Trigger.old[i].escalation_group__c,
          Trigger.old[i].escalation_group_changed__c, Trigger.new[i].escalation_group_changed__c));
    }
  }
  insert new_entries;
}

//Copied from Util
public static Case_Status_Log__c buildCaseStatusLog(String typeOf, Id id, String value, Datetime oldDate, Datetime newDate) {
      Case_Status_Log__c csl = new Case_Status_Log__c();
      csl.case__c = id;
      csl.value__c = value;
      csl.value_type__c = typeOf;
      csl.start_datetime__c = oldDate;
      csl.stop_datetime__c = newDate;
     
      if(oldDate != null && newDate != null) {
        csl.hours_in_state__c = util.hoursBetween(
                                   csl.start_datetime__c,
                                   csl.stop_datetime__c);
      }
      return csl;
  }