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CRMGeneralist
Close Case set Status field to Closed
Hello All,
When I close a case I want the Case Status field to update to Closed automatically. Any chance anyone can send me the code to create a New Close Case button that will do that or adjust the current one?
Renee
http://community.salesforce.com/sforce/board/message?board.id=apex&thread.id=2394
Let me know.
http://community.salesforce.com/sforce?category.id=developers
On a related note, does anyone know of a way to override the Save and Close button so that it skips the Closed Case screen and sets it straight to Closed?
This help article from salesforce sets values on the close case page and skips the close case page.
https://na1.salesforce.com/servlet/servlet.FileDownloadPkb?file=00P30000001luB2&orgId=00D000000000062&pPid=50130000000KgAR
Problem with the OnClick Java Script for this button or link
Expecting ';'
jakester, Did you every figure out the Save & Close button override?