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Narcissu Put the case open date in Case Object to a custom field in Account Object
Hi,
I am a new user to Apex.
I am trying to write a trigger which will automatically enter the case open date to a custom date field on my Account object when anyone in my group opens a case for the client.
I understand the difficulty is to sync records between two objects. In both objects, I have a field called Account Name. My guess is to figure out a way to match this field in both objects and then write down a code to insert the case open date to the custom field.
I also copied and tried to modify the code from other users to fit my own situation, however I may get into a wrong direction. Following is the code I copied, I put it in the case object:
trigger Caseupdate on Case(after insert) {
Case b = new Case();
Set<Date> AccountIDs = new set<Date>();
map<Date, Account> AcctMap = new Map<Date, Account>();
for(Account c : Trigger.new){
AccountIDs.add(c.CreatedDate);
}
for(Account at:[Select a.CreatedDate
From Account a where a.CreatedDate = 'Date/Time Opened']){
AcctMap.put(at.CreatedDate, at);
}
for(Account c: Trigger.new){
if(AcctMap.contains(c.CreatedDate)){
c.Last_Update = AcctMap.get(c.CreatedDate);
}
}
}
Thanks in advance, any helps are much appreciated.
Hi,
Try the below code as reference:
trigger Caseupdate on Case(after insert)
{
Case b = new Case();
Set<id> AccountIDs = new set<id>();
list<Account> AcctList = new list<Account>();
for(case c : Trigger.new)
{
for(Account at:[Select id,customCreatedDate__c From Account where id =: c.accountid])
{
at.customCreatedDate__c = date.valueof(c.createddate);
AcctList.add(at);
}
}
update AcctList;
}
Did this answer your question? If not, let me know what didn't work, or if so, please mark it solved.
All Answers
Hi,
Try the below code as reference:
trigger Caseupdate on Case(after insert)
{
Case b = new Case();
Set<id> AccountIDs = new set<id>();
list<Account> AcctList = new list<Account>();
for(case c : Trigger.new)
{
for(Account at:[Select id,customCreatedDate__c From Account where id =: c.accountid])
{
at.customCreatedDate__c = date.valueof(c.createddate);
AcctList.add(at);
}
}
update AcctList;
}
Did this answer your question? If not, let me know what didn't work, or if so, please mark it solved.
Thanks so much! That is exactly what I need.
By the way, if I enter another new case for the same account someday later, will the code also update the date?
Hi,
Yes it will update that field with new value.