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MemphisJim Best Practices for Adding Contacts from Multiple Outlooks - Some are duplicates
We are in the process of implementing Salesforce. Currently, we have multiple people with their own contacts lists in Outlook. Obviously, some people will have duplicate contacts. What is the best way of syncronizing everyone, without ending up with ten copies of the same contact in Salesforce? I know if I do a syncronization and then merge contacts, all but the person listed as the owner for the contact will lose that contact in their Outlook contacts folder. How would multiple people have the same contact in their Outlook, but there still only be one listing in Salesforce?