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Richie DRichie D 

Custom web address shows login screen



I have a new sites site with a custom web address but when I go there I am shown the salesforce login screen. Why is this??


I have a cname setting on my dns which means that the domain is correctly redirecting. Therefore why is salesforce showing this screen? I know there is a custom web address setting in the sites admin. Is it something to do with this? I can go to the site successfully by the mysite.force.com url so the site is working ok with no errors.


Any help really appreciated as this is an urgent problem.




Best Answer chosen by Admin (Salesforce Developers) 

You need to populate the "custom web address" field for your site with the custom domain name you have (the one you CNAMEd)