function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
Sam.arjSam.arj 

Site.createPortalUser() bugs bugs bugs

Hi
This took us a long time to discover but the following two scenarios will cause the method: Site.createPortalUser() to throw a bug big time.

1) if the Account ID passed to this method refers to an account which its owner is a portal "Guest" user or is from a "Customer portal profile". (hint: Portal guest does not have a role)

2) If the Account ID passed to this method refers to an account which its owner is an inactive user.

 

I hope this helps those who are struggling to understand what is going wrong with their sites:

 

This is the error message we receive:

 

There was an error in registering a user for site registrations. The salesforce.com support team has been notified of the problem. If you believe you have additional information that may be of help in reproducing or correcting the error, please contact <a href="mailto:support@salesforce.com">support@salesforce.com</a>. Please indicate the URL of the page you were requesting as well as any other related information. We apologize for the inconvenience. <br/><br/>Thank you again for your patience and assistance. And thanks for using Salesforce.com! <br/><br/>Error ID:1521060844-1426 (-2007103269)

Message Edited by Sam.arj on 12-07-2009 08:20 AM
Message Edited by Sam.arj on 12-08-2009 07:13 PM