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VIKTORVIKTOR 

Mass update contact address

Dowloaded and installed the AppExchange component Mass Update Contact Address. Everthing went smooth and I could place the custom link on the contact page. The problem is when I click on the link it gives the following error message.
 
Insufficient privileges.
You do not have the level of access necessary to perform the operation you requested. Please contact the owner of the record or your administrator if access is necessary.

I logged in as System Administrator.

Please help me.

 

Ron HessRon Hess
Strange, are you running in an Enterprise Edition ?
Is it possible that you have hidden one or more of the standard fields on the account or contact ?

for help on this , please call Support and file a bug, we can look into it.