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Lucas Low 9
Possible attachment preview in Salesforce Knowledge Articles?
Hello,
I'm wondering if there is anything we can do to incorporate the attachment preview feature in Knowledge Articles. I want the article readers to have an option to preview the attachments before downloading them. This feature is available in Chatter.
I'm wondering if there is anything we can do to incorporate the attachment preview feature in Knowledge Articles. I want the article readers to have an option to preview the attachments before downloading them. This feature is available in Chatter.
Salesforce currently doesn't have that inbuilt capability to add a Preview button on a Attachment Knowledge Articles.
There is an idea posted on the ideaexchange for the same:
https://success.salesforce.com/ideaView?id=08730000000Y1QLAA0