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Is there a standard salesforce object we can use or do we need a custom one?
Narrative:
As a registered user
I want to proved feedback to the site
So that I can get the fixes and features that matter to me
Acceptance Criteria: (presented as Scenarios)
Scenario 1: Opening the feedback form
Given I am on any page in the site
And I want to give feedback
When I click the "Submit Feedback"
Then a form opens in a floating window
And I can enter my feedback in a text field
Scenario 2: Filling out the feedback form
Given I have opened the feedback form
And I want to give feedback
When I enter my feedback in the provided text field
And I click "Submit"
Then the window closes
And a confirmation appears with the text:
Your feedback has been successfully submitted.
Thank you for leaving feedback. Your contribution is valued and appreciated.
And I can click an "OK" button to close the confirmation
Negative Case:
If I click the "Cancel" button instead of the Submit button
Then the feedback window closes and nothing is retained
Scenario 3: Receiving feedback
Given I am a site admin
And I want to review feedback provided to the site
When I open salesforce and view a "feedback" object
Then I can see a list of all feedback that has been provided
Note: A determination needs to be made as to the best way to support the feedback object. Is there a standard salesforce object we can use or do we need a custom one?
As a registered user
I want to proved feedback to the site
So that I can get the fixes and features that matter to me
Acceptance Criteria: (presented as Scenarios)
Scenario 1: Opening the feedback form
Given I am on any page in the site
And I want to give feedback
When I click the "Submit Feedback"
Then a form opens in a floating window
And I can enter my feedback in a text field
Scenario 2: Filling out the feedback form
Given I have opened the feedback form
And I want to give feedback
When I enter my feedback in the provided text field
And I click "Submit"
Then the window closes
And a confirmation appears with the text:
Your feedback has been successfully submitted.
Thank you for leaving feedback. Your contribution is valued and appreciated.
And I can click an "OK" button to close the confirmation
Negative Case:
If I click the "Cancel" button instead of the Submit button
Then the feedback window closes and nothing is retained
Scenario 3: Receiving feedback
Given I am a site admin
And I want to review feedback provided to the site
When I open salesforce and view a "feedback" object
Then I can see a list of all feedback that has been provided
Note: A determination needs to be made as to the best way to support the feedback object. Is there a standard salesforce object we can use or do we need a custom one?
How to achieve this requirment.