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praveen murugesanpraveen murugesan 

Issue on uploading image in RichTextArea field.

Hi  All,

My client is facing an issue on uploading image in richtextarea field from his system. But if I login as that employee from my system. I can upload a image.

He is getting the "Aw Snap" error message.  I did notice that the status bar shows "java script void" when it's trying to upload. I think its a version of browser/java problem. But I would like to know the exact issue.


User-added image
User-added image

Any body faced this issue before? Any one having idea of this?

Thanks.
Hargobind_SinghHargobind_Singh
Can you suggest your client to try another browser ? 
praveen murugesanpraveen murugesan
Hi Hargobind,

Thanks for your reply. 

I said but he would like to upload an image in same browser.

Thanks.
Hargobind_SinghHargobind_Singh
ok. I have faced this mostly with some plugin crashing on Chrome. 

Maybe you should send your customer this artlcle since this is a browser error: https://support.google.com/chrome/answer/95669?p=e_awsnap&rd=1 (https://support.google.com/chrome/answer/95669?p=e_awsnap&rd=1)