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Edward Cameron
HIRING: Salesforce Delivery Manager (REMOTE)
We designs, builds, and implements Salesforce.com solutions for mid-market and enterprise companies nationwide. The Remote Delivery Manager position is a work-from-home position, where you will manage a small team of project leads & developers, along with our offshore team. This position is ultimately responsible for the success of our professional service team, including project delivery, customer satisfaction, profit/loss, and utilization.
The Remote Delivery Manager reports directly to the CEO, participates in quarterly strategy definition, and receives partnership compensation based on overall practice performance.
Job Responsibilities
Project Success
Job Type: Full Time, Remote Employee
Location: Anywhere
Time Zone: PST (8am-5pm)
Compensation: Salary, benefit package, and generous stock options.
If interested, please email your resume directly to edwardmcqueencameron@gmail.com.
The Remote Delivery Manager reports directly to the CEO, participates in quarterly strategy definition, and receives partnership compensation based on overall practice performance.
Job Responsibilities
Project Success
- You will oversee a small team of certified salesforce project leads, all of whom diligently work from home, and are responsible each for managing up to 5 clients.
- You are a very hands on coach who knows how to manage a team to consistent success, regarding client management, project management, solution design, and help them avoid common pitfalls.
- You will be responsible for ensuring your team follows company policy and procedures to consistently deliver excellence.
- You will effectively maintain delivery goals for on-time, to-spec, and on-budget across the entire project portfolio.
- You will have authority over budget, hiring, written warnings, and termination.
- You will be the escalation point for all project leads and clients on service related issues.
- You will make resource requests to the resource manager for proper capacity planning.
- You may reserve up to 2 hrs/day to assist sales in scoping & project estimation efforts.
- You may also pull in your project leads to assist with scoping or estimation assistance.
- Identify and build additional opportunities by fostering and expanding client relationships.
- Cultivate additional revenue opportunities and collaborate with account management.
- Manage and oversee strategic accounts.
- Design both an on-going education program and employee retention plan, delegate the management of these programs, and oversee their success.
- Instill fun, satisfaction, and high-energy into your team to create a culture balanced with over-achievement and enthusiasm.
- Minimum of three (3) years in salesforce consulting, with skills in requirements scoping, solution design, and project estimation.
- Minimum of two (2) years managing at least three (4) professional services resources both onshore and offshore. Projects based consulting is preferred. Managing Salesforce implementation resources (internal and/or consultants) is a definite plus.
- Project implementation industry either from professional services consultancy firm or client internal project management office.
- Resource management including staffing, planning and utilization.
- Project management planning and/or sales of projects.
- Career development of professional resources.
- Knowledge of implementation project management methodology.
- Budgetary preparation, presentation and revisions.
- Ability to work both collaboratively with team members as well as autonomously on projects and tasks
- Outgoing and engaging individual who is effective at building good working relationships with all levels of the organization
- Demonstrated professionalism, tact, diplomacy, discretion, and judgment
- Detail- and customer-oriented team player with excellent organizational and follow-up skills
Job Type: Full Time, Remote Employee
Location: Anywhere
Time Zone: PST (8am-5pm)
Compensation: Salary, benefit package, and generous stock options.
If interested, please email your resume directly to edwardmcqueencameron@gmail.com.
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