You need to sign in to do that
Don't have an account?
Replying from a Task created by custom Email Service
Hello,
We have a custom email service that creates a Task from emails received (this is basically the commonly seen example of this). However, there is a problem in that these tasks do not support the ability to actually REPLY to the email. Looking at other tasks that are generated from sending an email from SF.com it looks like if an task has an InboundEmail record related to it, you caa then access that email and reply to it from the task.
My question is this: is there a way to reply from a task created by this email service? If so, what needs to happen?
Thanks,
Jeremy Stender