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babloo123babloo123 

Merge fields not appearing

I am using few merge fields of custom Object on a email template those work fine if I use test and send verify button with merge field values poping for the record of custom object but when condition is met and the template is fired the email template fires but now the merge fields not  appear. Checked the owds and Security as well. Can any one guide stuck on this from many days.
YuchenYuchen
Could you copy paste part of your template so that we can take a look? Also, are you using Visualforce Email Template? Some merge fields will not work for HTML Email Template, and will only work for Visualforce Email Template.
babloo123babloo123
Hi Yuchen 

I tried using VF templates also then also I got the same issue. The send and verify one worked but the VF template did not work. I our case we are using the HTML template and using the merge values that salesforce gives us