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abhik dey 1 HTML Email Teamplate Issues SF
In the HTML email template I want to distinguish between internal and external user while sending any email. I tried using If loop and it worked for me but while I try to access certain merge fields values its not populating any results.
{!Receiving_User.Contact}
{!Receiving_User.ContactId}
{!Receiving_User.Division}
{!Receiving_User.Legacy_Username__c} [Custom Field]
{!Receiving_User.Email}
{!Receiving_User.ProfileId}
I know receiving user takes the value from the contact, if so then how come my {!Receiving_User.username} gets populated. Also , is their any other way to distinguis between this two types users .
Below is the If loop i used which worked fine but since the above merge fields is not providing any value, it is not helping me any further.
###### {!IF(Receiving_User.ContactId=="",'abc', "2")}.
Any help. I need this urgent !
{!Receiving_User.Contact}
{!Receiving_User.ContactId}
{!Receiving_User.Division}
{!Receiving_User.Legacy_Username__c} [Custom Field]
{!Receiving_User.Email}
{!Receiving_User.ProfileId}
I know receiving user takes the value from the contact, if so then how come my {!Receiving_User.username} gets populated. Also , is their any other way to distinguis between this two types users .
Below is the If loop i used which worked fine but since the above merge fields is not providing any value, it is not helping me any further.
###### {!IF(Receiving_User.ContactId=="",'abc', "2")}.
Any help. I need this urgent !
Please try belwo and let me know.
{!IF(ISNULL(Relatedto.ContactId),'abc', "2")}.
Best Regards,
-Vivek