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Rick MacGuigan
Add Account record link to chatter feed
Hello. I'm able to add an account link using a merge field on an email alert. However, I can't locate the same Account merge field when building a post to chatter group from Process builder 'merge field' button.
Instead of using the Account Link merge field, you can create your own link in the Message body: Replace <your-instance> with your org instance (e.g.:na31).
The only way we can assign the URL dynamically is to create a formula field in the Account object. Use this formula: Then you can use this formula field as a merge field in the message body of the Chatter post.
And I don't think you can create a hyperlink text.
Please don't forget to mark my answer if it helps you. Who knows it might help other users who is having the same questions. Thanks!