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Malakondaiah
salesforce integration with JIRA
Hi,
How to integrate JIRA With salesforce?
whenever changing the status to new automatically ticket will be created in jira? how to approach it?
How to integrate JIRA With salesforce?
whenever changing the status to new automatically ticket will be created in jira? how to approach it?
Please check the below links for your reference.
http://salesforce.stackexchange.com/questions/38541/how-to-integrate-jira-with-salesforce
https://developer.salesforce.com/forums/ForumsMain?id=906F00000008s12IAA
https://inteygrate.com/salesforce-jira-integration/
Please let me know if it helps you.
Best Regards,
Nagendra.P
Salesforce - JIRA Integration gives real time visibility to the customer success team and backend team in each other’s tasks. With this kind of visibility, the coordination between the teams become easier, customer issues are resolved faster, and customer communication becomes seamless.
The use case you have mentioned in the question is certainly possible. The Salesforce - JIRA Integration (https://www.opshub.com/salesforce-integration/salesforce-jira-integration/) datasheet on OpsHub website can give you a fairly decent insight into how it will work.
would you share your requirements so I could help you select the connector?
for example Peeklogic Jira Connector has below features:
https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMdJ7UAL
- Connect multiple Salesforce instances with Jira
- Map Salesforce and Jira. Objects, fields, projects. Flexible Jira Salesforce Integration.
- Create/Update Jira Issue from Salesforce
- Search for Jira Issues from Salesforce and link to Salesforce records
- Add Comment and attachment Jira issue from Salesforce
- Automate Jira Salesforce Integration with the help of Salesforce Process Builder