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Romil GuptaRomil Gupta 

what is sales force and how it works ??

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Vasani ParthVasani Parth
Salesforce is a top-notch CRM application built on the Force.com platform. It can manage all the customer interactions of an organization through different media, like phone calls, site email enquiries, communities, as well as social media. Salesforce handles all the customer relationships, by focusing on the sales, marketing and support processes. This is done by working with the standard objects (Shown below), and facilitating the relationships between them.

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Vasani ParthVasani Parth
Salesforce is a top-notch CRM application built on the Force.com platform. It can manage all the customer interactions of an organization through different media, like phone calls, site email enquiries, communities, as well as social media. Salesforce handles all the customer relationships, by focusing on the sales, marketing and support processes. This is done by working with the standard objects (Shown below), and facilitating the relationships between them.
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Ishwar ShindeIshwar Shinde
Please see below link for more info -

https://www.salesforce.com/products/what-is-salesforce/

Please mark this as best ans if this helps!!

 
Ishwar ShindeIshwar Shinde
Hi,

Yes, You can create website using Site.com. 
Also, development of application is possible as  Salesforce provides some out of the box functionalities(Validation rule, Workflow rule, assignmnet rule, Approval process etc.) along with customization using APEX language (simillar to Java). Using this you can build Classes, Pages, componets, trigges etc.

More info on Site.com - https://developer.salesforce.com/page/Site.com
https://help.salesforce.com/apex/HTViewHelpDoc?id=siteforce_overview.htm

Mark this as best ans if this helps!!
Gary RalstonGary Ralston

Hello Romil,

Salesforce is a customer relationship management (CRM) platform that helps organizations to manage their interactions with customers and clients. It offers a variety of tools for sales, customer service, marketing and collaboration among other functions.
Salesforce works by providing a centralized platform for managing customer data and interactions. The platform is cloud-based, which means users can access it from anywhere with an internet connection.The platform is also customizable, allowing organizations to customize the interface and features according to their specific needs.

To know more about salesforce, check out the article at https://arrify.com/reasons-to-use-salesforce/, it will provide a comprehensive overview and specific reasons for using Salesforce in cloud-based business operations.