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Mary Sciortino Lightning for Outlook: Sent Item Category Not Displaying "Added to Salesforce"
Hello,
My firm recently made the jump from Salesforce for Outlook to Lightning for Outlook. All things are firing, however, I've noticed that the "Added to Salesforce" category is no longer syncing/appearing on my sent emails. The emails are sending fine, but the assigned category color is not. This is huge feature for our staff members to determine what has and has not been added to the system.
How can this feature be activated?
Thanks in advance
My firm recently made the jump from Salesforce for Outlook to Lightning for Outlook. All things are firing, however, I've noticed that the "Added to Salesforce" category is no longer syncing/appearing on my sent emails. The emails are sending fine, but the assigned category color is not. This is huge feature for our staff members to determine what has and has not been added to the system.
How can this feature be activated?
Thanks in advance