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Robyn Johnston
User not seeing any report data even though when logging in as them through admin, the data can be seen in the report?
I have a user that cannot see any data in reports she and others have created. However, when as admin, I login with her user details I can see the report data.
So far we have tried clearing cache & trying different browsers. Has anyone had a similar issue?
Thanks.
So far we have tried clearing cache & trying different browsers. Has anyone had a similar issue?
Thanks.
If you recently changed any of your Sharing rules (especially if you just switched from Public to Private), access to all your records will be determined by the Role of the record Owner. In Private mode, the Owner, and anyone above them in the Role Hierarchy will have access, everyone else will not -- except when granted access through Sharing Rules.
Please let us know if this helps.
Thanks,
Nagendra