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RK Bheemreddy Trigger to clear Contact field on case when Supplied Email does not match the primary email of any Contact in Salesforce
Hi,
My requirement is to attach a Case to a Contact only when the Supplied email matches the Primary Email of a Contact in the system. Currently, Salesforce OOTB feature links a Case to a Contact if the Supplied Email matches any custom or standard Email on the Contact. I wrote a trigger to match a User in the system to a custom lookup field. I have no idea how to achieve the Contact thing from here.
Any help is greatly appreciated.
Thanks,
RK
trigger EmailtoCaseTrigger on Case (before insert) {
set<String> casebyEmail = new set<String>();
map<string,string> userEmailIdMap = new map<string, string>();
for(Case c: trigger.new){
casebyEmail.add(c.SuppliedEmail);
}
List<User> matchingUsers = [Select Id, Name, Email from User where Email IN: casebyEmail limit 1000];
for(User u: matchingUsers){
userEmailIdMap.put(u.Email,u.Id);
}
for(Case c: Trigger.new){
c.Requestor__c = userEmailIdMap.get(c.SuppliedEmail);
}
}
My requirement is to attach a Case to a Contact only when the Supplied email matches the Primary Email of a Contact in the system. Currently, Salesforce OOTB feature links a Case to a Contact if the Supplied Email matches any custom or standard Email on the Contact. I wrote a trigger to match a User in the system to a custom lookup field. I have no idea how to achieve the Contact thing from here.
Any help is greatly appreciated.
Thanks,
RK
trigger EmailtoCaseTrigger on Case (before insert) {
set<String> casebyEmail = new set<String>();
map<string,string> userEmailIdMap = new map<string, string>();
for(Case c: trigger.new){
casebyEmail.add(c.SuppliedEmail);
}
List<User> matchingUsers = [Select Id, Name, Email from User where Email IN: casebyEmail limit 1000];
for(User u: matchingUsers){
userEmailIdMap.put(u.Email,u.Id);
}
for(Case c: Trigger.new){
c.Requestor__c = userEmailIdMap.get(c.SuppliedEmail);
}
}