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Walter Rolle Marketing Cloud REST API - Contact Delete operation is not currently enabled
Tried to delete a contact in Marketing Cloud through the API
/contacts/v1/contacts/actions/delete?type=ids
{
"values": [
"1131976968"
],
"DeleteOperationType": "ContactAndAttributes"
}
It tells me the operation is not enabled. The only other occurence I could find after searching the forums is that someone posted that you have to ask Support to enable this. So I asked support and they told me I need to ask the forum.
{
"operationInitiated": false,
"operationID": 3,
"requestServiceMessageID": "478343ae-33ac-4a77-a5bc-0b803cd0a84d",
"responseDateTime": "2017-12-11T08:56:26.6365841-06:00",
"hasErrors": true,
"resultMessages": [
{
"resultType": "Operational",
"resultClass": "Error",
"resultCode": "OperationDisabled",
"message": "The Contact Delete operation is not currently enabled."
}
],
"serviceMessageID": "0ae44e81-c2f7-4322-b411-693b827abd8e"
}
/contacts/v1/contacts/actions/delete?type=ids
{
"values": [
"1131976968"
],
"DeleteOperationType": "ContactAndAttributes"
}
It tells me the operation is not enabled. The only other occurence I could find after searching the forums is that someone posted that you have to ask Support to enable this. So I asked support and they told me I need to ask the forum.
{
"operationInitiated": false,
"operationID": 3,
"requestServiceMessageID": "478343ae-33ac-4a77-a5bc-0b803cd0a84d",
"responseDateTime": "2017-12-11T08:56:26.6365841-06:00",
"hasErrors": true,
"resultMessages": [
{
"resultType": "Operational",
"resultClass": "Error",
"resultCode": "OperationDisabled",
"message": "The Contact Delete operation is not currently enabled."
}
],
"serviceMessageID": "0ae44e81-c2f7-4322-b411-693b827abd8e"
}
Sorry for this issue you are encountering.
May I suggest you please check with below link from stack exchange community with a similar discussion which might help you further with the above requirement.
- https://salesforce.stackexchange.com/questions/199875/deleting-contact-in-sf-marketing-cloud
Please let us know if this helps.Thanks,
Nagendra