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Account Territory assignment issue
We have Account territory assignment rules based on a custom field. We had to change the territory as we had territory split. Now, after updating the new territory we are not able to create an opportunity for the new territory after moving the users to new territory.
However, we noticed that if the user is assigned to the old territory he can create the opportunity on that specific account.
So, looks like our Account Territory assignment is not functional (I guess). Need your support
However, we noticed that if the user is assigned to the old territory he can create the opportunity on that specific account.
So, looks like our Account Territory assignment is not functional (I guess). Need your support