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SaaduSaadu 

Can't Turn On Live Agent chat

Newbie here trying to turn on Live Agent chat on my trailhead playground. Following https://trailhead.salesforce.com/projects/build_branded_chat/steps/build_branded_chat_enable

But when I search for live agent chat in quick find box I can't find it. What am I missing?
Best Answer chosen by Saadu
Rahul KumarRahul Kumar (Salesforce Developers) 
Hi Saadu,

May I suggest you please switch to ' Salesforce classic' 

Please check the screenshot.

User-added image
  • From Setup, enter Live Agent Settings in the Quick Find box, then select Live Agent Settings.
  • Select Enable Live Agent.
  • Click Save.


Please mark it as best answer if the information is informative.

Thanks
Rahul Kumar

All Answers

Rahul KumarRahul Kumar (Salesforce Developers) 
Hi Saadu,

May I suggest you please switch to ' Salesforce classic' 

Please check the screenshot.

User-added image
  • From Setup, enter Live Agent Settings in the Quick Find box, then select Live Agent Settings.
  • Select Enable Live Agent.
  • Click Save.


Please mark it as best answer if the information is informative.

Thanks
Rahul Kumar
This was selected as the best answer
Maharajan CMaharajan C
Hi Saadu,

Please go through the below video in youtube who explained about the live agent nicely from top to bottom to begginers.

https://www.youtube.com/watch?v=av6oLUYk374

Please mark as best answer which one help to you .

Thanks
Maharajan.C
SaaduSaadu
Thanks Rahul. Swiitching to Classic worked.
Maharajan. Thanks for sharing the video. Really helpful.