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Clement Debrueres-Bartoli Schedule deletion of Live Chat Transcript Events
Hello,
When a Chat Transcript is created, a Live Chat Transcript Events log is created and attached to the Chat Transcript.
Is there any way to delete these Transcripts Events, ideally 10 days after the Chat has happened?
Is there a way to create a scheduled job deleting the Transcript Events automatically ?
The reason is I dont need these Transcript Events after 10 days, and they consume serious storage space.
Thank you,
When a Chat Transcript is created, a Live Chat Transcript Events log is created and attached to the Chat Transcript.
Is there any way to delete these Transcripts Events, ideally 10 days after the Chat has happened?
Is there a way to create a scheduled job deleting the Transcript Events automatically ?
The reason is I dont need these Transcript Events after 10 days, and they consume serious storage space.
Thank you,
Clement - I believe you could write a batch apex class for this that would look for an delete all records older than 10 days.