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bhanu_prakashbhanu_prakash 

freshdesk to salesforce data migration

Hi team,

we need migrate data from freshdesk to salesforce, help me to how to move data from freshdesk to salesforce need to avoid duplication records.
what are best pratices to acheive these ?

Thanks for advance
 
Aslam ChaudharyAslam Chaudhary
You can use External ID concept to avoid duplication of records.

You can refer below link
http://www.salesforce.org/integrate-automate-10-best-practices-salesforce-integration/
 
 
Rommel AbadRommel Abad
Hi,

Is there a way to migrate all my freshdesk tickets including the comments to salesforce cases?