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Saravana Muthu 8 Lead Owner Assignment using workflow rule sending email notification
Hi All,
We have a workflow rule whenever a Lead Status='Unqualified' the lead owner field update to a queue called 'unqualiied queue' with notify assignee unchecked in the field update.
The unqualified queue has blank queue email and send email to members has been unchecked.
But we are still receiving the standard lead assignment template.
Will the 'send notification email' checked by default when we use workflow?
Can anyone please help us or anybody know the salesforce article?
Thanks,
Saravana
We have a workflow rule whenever a Lead Status='Unqualified' the lead owner field update to a queue called 'unqualiied queue' with notify assignee unchecked in the field update.
The unqualified queue has blank queue email and send email to members has been unchecked.
But we are still receiving the standard lead assignment template.
Will the 'send notification email' checked by default when we use workflow?
Can anyone please help us or anybody know the salesforce article?
Thanks,
Saravana
The Queue Email is left blank so it send email to all the members.
https://help.salesforce.com/articleView?id=How-to-stop-email-notification-to-Queue-members-1327108336049&language=en_US&type=1
Thanks,
Saravana